TERMS & CONDITIONS

Last updated: September 1, 2025

This website is published by NETDRESSED Corporation d.b.a. “NETDRESSED,” a Delaware corporation (“NETDRESSED,” “we,” “us”). By accessing or using the website and purchasing products, you agree to these Terms and Conditions (“Terms”).

1. Who we are
   NETDRESSED is a luxury marketplace. We do not hold stock. Orders are fulfilled by a vetted network of boutiques and brands and shipped via trusted carriers (e.g., DHL). A single order may ship in multiple parcels from different locations.

2. Pricing, taxes and duties
   Our prices are exclusive of customs duties, local taxes and VAT, unless noted otherwise on the product page. Any such charges are set by your local customs authority and collected by the carrier (or customs) before delivery; they are not billed by NETDRESSED.
   United States: Orders may be assessed import duties and/or taxes regardless of value. Customs may consolidate multiple packages addressed to the same recipient on the same day and assess them together. Any duties or taxes are collected by the carrier or U.S. Customs at delivery.
   Exceptions: Some items are shipped duty paid where expressly indicated on the product page (for example, “what you see is what you pay”). Otherwise, duties and taxes are not included.
   Where VAT is collected at checkout, this will be indicated at checkout and on your invoice.

3. Orders and acceptance
   After checkout you will receive an order confirmation email; this confirms we received your order and does not constitute acceptance. We may cancel and refund an order (including for stock unavailability, pricing or content error, suspected fraud, or inability to verify identity or address). We may request identification or proof of address to complete verification. In some jurisdictions your order confirmation may serve as an invoice; otherwise, a tax invoice may be issued after dispatch.

4. Processing and shipping
   Standard processing time is 1–3 business days before dispatch. Orders placed after the daily cutoff process on the next business day; weekend/holiday orders process on the next business day. Cutoff times are the local time of the dispatching warehouse.
   If an order includes items from different vendors, it may ship in multiple parcels from different locations. A single delivery rate applies per order (“One Rate Shipping”), even if shipped in multiple parcels. Delivery windows are estimates and may be affected by partner dispatch times and customs clearance.

5. Returns
   Returns are accepted within 14 days of delivery (no exchanges). Items must be unused, in original condition, with all tags and packaging. Once approved, refunds are issued to the original payment method. Original shipping fees and any duties/taxes paid to carriers or customs are not refundable by us (you may be able to reclaim from customs where applicable). Complimentary pickup is available where supported by our carriers and locations. Nothing in these Terms limits any mandatory consumer rights in your country (including statutory withdrawal rights where applicable).

6. Product information and authenticity
   Product details, imagery and sizing are provided by our partners. Minor color or finish variations may occur due to lighting or screens. All products are sourced from authorized boutiques and brands.

7. Pricing, currency and promotions
   Prices are shown in the currency displayed at checkout. If we discover an error in price or product information, we may cancel and refund the order. Promotions and coupons may change without notice and may exclude certain brands or categories.

8. Customs, risk and title
   You are the importer of record. Customs may hold or inspect shipments and may request additional information from you. Risk of loss passes upon delivery to the shipping address you provided.

9. Prohibited uses
   You agree not to use the site for unlawful activity, to attempt fraudulent purchases, to interfere with site security, or to misuse our intellectual property.

10. Intellectual property
    All site content (including logos, images, copy and designs) is owned by or licensed to NETDRESSED and may not be used without our prior written consent.

11. Limitation of liability
    To the maximum extent permitted by law, NETDRESSED is not liable for indirect, incidental, special or consequential damages, including lost profits, arising from your use of the site or purchases made on it.

12. Governing law and dispute resolution
    These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles. To the extent permitted by applicable law, disputes will be resolved by binding arbitration on an individual basis, and class actions are waived. If a prior version of these Terms includes a pre-arbitration notice period, it continues to apply.

13. Changes
    We may update these Terms from time to time. Continued use of the site after changes take effect constitutes acceptance of the updated Terms.

14. Contact
    Questions may be sent to support@netdressed.com